NorthShore Care is dedicated to getting orders delivered as quickly and discreetly as possible. Orders placed before 7pm Central time
Monday – Friday ship same day (with the exception of US Postal shipments).

Discreet Home Delivery

All orders from NorthShore Care Supply ship in plain, unmarked boxes and/or envelopes to maintain privacy. Even the shipping label does not mention medical supplies. The return address states our parent company name of "Samela, Inc./NorthShore".

Fast, Reliable Shipping

Shipping Time: Most orders received Monday - Friday before 7pm Central time will ship the same day, provided the product ordered is in-stock. Orders placed after 7pm Central time Friday - Sunday, or on holidays, will ship the next business day. Notifications of orders being processed and shipping tracking numbers may be sent on weekends and holidays, even though packages will not physically ship until the next business day.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to be an estimate. We encourage allowing enough time to avoid delays caused by shipping and/or product availability. Most items ship from our warehouse in Green Oaks, Illinois (ZIP 60048).

For certain items or promotions, Free Ground Delivery may be offered through the use of a specified coupon code. Use of the coupon code online or over the phone is required to receive this promotion. When using a valid coupon, free shipping only applies to ground shipping to locations within the 48 contiguous states. We reserve the right to bill additional funds if a free shipping coupon is used with a delivery location outside the contiguous US or in any other invalid or unauthorized manner. Most orders with free ground delivery ship via UPS Ground. However, we reserve the right to ship via alternate means at our discretion.